PROFESSIONAL EXPERIENCE
2/2023 – 4/2024 Camp Smith HI Senior Systems Engineer
Virtual Server and VDI Admin: Manage VMware, VCenter, hosts and updates. Horizon View management – Update VDI images and publish new desktops as needed. Server Admin: Windows Server and Workstation maintenance, patching and vulnerability remediation. WSUS management for Windows patching. Domain Admin: Manage Active Directory and Group Policy. Training for: Tier 1 and Tier 2 admins on maintenance of MDD System. Create SOPs for common maintenance tasks. ACAS scanning and remediation, review POA&Ms and determine fixes as appropriate. Run powershell scripts to determine STIG settings. Identify open STIGs and remediate as needed. Provide customer solutions to current requirements. Evaluate requirements to determine feasibility in current system configuration. Provide weekly reports and brief management on current status of system. Escalate issues as needed to upper management. Active Secret Clearance.
10/2020 – 01/2023 USA Schofield Barracks HI GS-12 Supv IT Specialist
MECM/SCCM Supervisor for staff of 3 personnel responsible for 10,500 NIPR and 1000 SIPR desktop/laptop computers. Deploy Windows OS, Updates, Drivers, Applications, and configurations to insure security on the US Army network in Hawaii. Responsible for RMF and STIG for Windows 10 workstations. Run powershell scripts to determine STIG settings. Identify open STIGs and remediate as needed. Active Secret clearance.
9/2020 – 10/2020 USA NAF, Halekoa Hotel NF4 Senior System Admin
Manage Servers and Workstations. Build Windows 2019 Servers. Migrate Windows 2012 and 2016 Servers and applications to Windows 2019. Patch workstations using PDQ. Support customers with desktop and application issues.
3/1998 – Present OKIWEB Owner/Consultant
Responsible for planning, analyzing, acquisition, designing, developing, implementing, quality assurance, configuration, integrating, maintenance testing, operational integrity, and/or management of systems used. Consult with customers. Manage Windows Server Domains. Configure DHCP, DNS, WDS, WINS and other network services. Provide Hyper-V and VMware virtual server support. Provide server backups. Support MS Exchange and other mail systems. Update websites. Provide programming for Active Server Pages and SQL. Support MS SQL Server databases and installations. Provide security configurations and updates.
8/2016 – 10/2017 USAF, Hickam AFB GS-12 Virtual Desktop Engineer
Manage Servers, Workstations and Virtual Desktops. Provide technical expertise on architecture, acquisition, certification and accreditation, systems tailoring for an USAF mission; planning, organizing and managing the IT requirements and assessing long and short-term IT integration and migration capabilities; planning current and future system architecture requirements. Ensure security and systems up to date. Additional duty Resource Advisor, Contracting Officer Representative and ITEC (hardware accountability).
9/2015 – 3/2016 Contractor, Hickam AFB Senior System Admin
Working on project with USAF building and migrating Sharepoint 2010 and 2013 farms. Building using Windows 2008 R2/Windows 2012 R2, MS Clustering Service, SQL Server 2008/2012 and Sharepoint 2010/2013. Configure Windows, SQL Server, and IIS as needed. Running SCAP tool and assessing vulnerabilities. Using SCAP viewer, RSOP, and Local Security policies to assess current security settings. Review ACAS scans and apply appropriate Microsoft patches and security settings. Developed powershell scripts to inventory approximately 100 servers. Rebuilt test lab from scratch. VMware 5.5, MS Windows 2008 and 2012. Active Secret clearance.
4/2011 – 7/2015 USA TAMC, Honolulu, HI GS12 Systems Analyst
Serves as the Department of Surgery Systems Analyst. Accomplishes IT projects for the Department of Surgery and Tripler Army Medical Center. Works directly with Vendors, USAMMA, USAMITC, Tripler AMC (Telecom, Networks, Systems, HIPAA) and Department/Clinic POCs in development of Policies, Plans, Documentation, and delivery of services. Ensures the IT program is in compliance with higher authority policies and guidelines. Ensures the application of information security/information assurance policies, principles, and practices. Assists in technical evaluations and determination of requirements for new and existing systems to include interconnection of multi-vendor systems, and communications specifications. Duties include the design and development of web services using HTML and Cold Fusion. Applications are developed to interface with relational databases such as Oracle and Microsoft SQL Server using Open Database Connectivity (ODBC) while interfacing and accessing legacy clinical data stores such as CHCS, AHLTA using CACHE, and CIS/Essentris when required. Serves as the Departmental Information Assurance Systems Officer (IASO) for more than thirty (30) specialty and sub-specialty clinically focused systems; reviews all server audit logs ensuring the security of all of the department’s clinical applications.
9/2006 – 4/2011 USA TAMC, Honolulu, HI GS11 Systems Engineer
Maintain servers, portals and database systems in an optimal state, resolving issues and problems. Manage Enterprise Virtualization with VMware VSphere over 70 virtual servers managed. Manage Remote access solutions with Juniper SA-4000 and MS Terminal Servers. System Administrator for Windows 2003 and Exchange 2003 systems. Manage EMC SAN, provision space and LUNS. NAS Administrator for Netapp devices, upgrade hardware and software. Create and deploy server images. Administer and Patch Windows Servers. Administer production and development servers, such as failover clusters with multiple SQL instances, application servers, web servers, Intranet/Sharepoint portal servers, and print servers. Administer SMS and WSUS servers. Perform all aspects of website administration to include system security, maintenance and backup; and assisting and training users.
3/2005 – 9/2006 CACI, Honolulu, HI System Administrator
Domain Administrator for US Army Pacific (USARPAC) Windows 2003 domain of 20,000 users and 16,000 nodes throughout Hawaii, Alaska, Japan, and Okinawa. Responsible for helping to maintain the high-availability of USARPAC’s Enterprise server architecture which includes 28 Active Directory 2003 Domain Controllers, 38 Exchange 2003 Servers, 8 DHCP/WINS Servers, 13 NAS Servers. Primarily responsible for maintenance of 28 Altiris servers which control ESM patching, inventory, application management, and software delivery for enterprise. Developed code in VBScript and WMI to maintain systems throughout USARPAC. Developed custom reports using SQL.
9/2004 – 3/2005 Information Systems Support, Honolulu, HI IT Tech/Webmaster
Lead IT Tech for PACMERS (Pacific Mobile Emergency Radio System) project and ISS Corporate Office in Hawaii. Designed network architecture. Advised management of options. Managed Windows 2000 Active Directory Domain. Configured and Managed Exchange 2000 and Exchange 2003 servers. Configured and Managed SQL Server 2000. Configured and Managed Veritas Backup Exec 10.0. Configured and Managed DotNetNuke (ASP.NET) server. Built Intranet and Extranet applications using SQL Server and Active Server Pages on IIS 5 and IIS 6. Updated HTML on PACMERS public website. Edited PHP Programming to customize scripts for email and database web applications. Developed WMI scripts for management of computers on the network. Configured and Managed Symantec Antivirus Enterprise. Created and Edited graphics using Adobe Photoshop. Maintained firewall. Scanned network for unauthorized systems. Maintained secure servers and workstations by scanning with MBSA and updating as required.
6/2004 – 9/2004 SMF Honolulu, HI Active Directory Network Analyst
Assisted the US Army and Dell with the design and documentation of in progress migration of US Army Pacific network from Windows NT 4 to Windows 2003 — network covers Hawaii, Alaska, Japan, and Okinawa and approximately 18,000 nodes. Review of Windows 2003 infrastructure, server configuration, email configuration, active directory (AD), and all objects within active directory. Developed CONOPS for enterprise applications. Ensured design of network is in accordance with best practice, Army Regulation 25-2 and NETCOM guidance. Reviewed proposed group policy objects (GPOs) to verify compliance with Army regulations. Built AD lab, configured software for testing – tested technical feasibility of proposed Windows 2003 configurations. Reviewed proposed naming conventions for AD objects – determined if conventions are in accordance with Army guidance and if workable as a solution.
4/2003 – 5/2004 Computer Sciences Corporation Honolulu, HI System Administrator
Sys Admin for PWC Pearl Harbor Legacy System. Helped ensure smooth transition of approximately 600 users to NMCI. Responsible for maintaining 70 servers on a Windows NT 4 domain. Supported over 1000 users and 800 PCs.
8/2001 – 3/2003 USAF Shaw AFB, SC IT Manager/Web Developer
Determined, budgeted, coordinated, purchased, and installed IT requirements. Designed and developed dynamic websites with ASP, Access, and SQL Server 7. Collected all pertinent information, interviewed customers, designed database, combined redundant data into one central database—centralized squadron data. Determined customer requirements—built applications to meet specific needs. Created graphics for websites. Managed and coordinated all aspects of IT for reorganization. Determined intranet, email, database, PC requirements—ensured continued support for 1000 users. Developed HTML, ASP, PC repair training classes where there were none available—provided essential hands on instruction to inexperienced IT workers. Provided help desk and customer service support. Supervised computer maintenance for 10 less experienced LAN administrators—provided much needed guidance. Developed hands on classroom training for Air Force Information Managers on PC Knowledge, Computer Knowledge, Information Technology, Networking Systems, and Web Technology.
1/2002 – 3/2003 University of South Carolina Sumter, SC Adjunct Professor
Taught courses covering HTML and introduction to computers. Assigned appropriate homework and project material to students–tested and assigned appropriate grades. Received consistently high evaluations.
4/2001 – 5/2001 Central Texas College, Okinawa, Japan Adjunct Professor
Taught courses covering Microsoft Windows and Microsoft Office. Assigned appropriate homework and project material to students–tested and assigned appropriate grades.
7/1999 – 8/2001 USAF Kadena AB, Japan IT Manager/Web Developer
Designed and developed dynamic websites with ASP, Access, and SQL Server 7. Collected all pertinent information, interviewed customers, designed database, combined redundant data into one central database—centralized squadron data. Determined customer requirements—built applications to meet specific needs. Created graphics for websites. Configured and managed web server supporting numerous webmasters. Managed several LANs, supervised 24 less experienced LAN Managers, supported 1000 users. Determined, budgeted, coordinated, purchased, and installed IT requirements. Responsible for hardware and software installations. Provided hands on classroom training for Air Force Information Managers on PC Knowledge and Web Technology.
8/1996 – 12/1997 University of Maryland, Japan Adjunct Professor
Taught courses covering telecommunications, project management, and introduction to computers. Assigned appropriate homework and project material to students–tested and assigned appropriate grades.
6/1995 – 3/1998 USAF Kadena AB, Japan LAN Manager
Developed 5 year strategic plans for information systems. Built and managed several Novell networks. Built and configured servers and LANs, supervised 24 LAN Managers, supported 2000 users. Determined, budgeted, coordinated, purchased, and installed IT requirements. Provided help desk and customer service. Responsible for hardware/software installations. Maintained MSMail systems, ensured accuracy of global directories. Purchased, installed, and configured PCs, hubs, switches, routers, cat 5 cable.
EDUCATION
MA Computer Resources and Information Management – Webster University, Altus AFB, OK, 5/1994 3.75 GPA
BS Computer Science – Hawaii Pacific University, HI, 12/2015 4.0 GPA
BA Mathematics — California State University, San Bernardino, CA, 3/1990 (Honors) 3.80 GPA
CERTIFICATIONS
CISSP® (ISC2) 3/2008
Certified Ethical Hacker (CEH) 9/2013
Microsoft Certified Systems Engineer 7/2003
Certified Virtual Engineer (VMware) 5/2008
VMware (VCA) 5/2022
Security + (CompTIA) 6/2007
Network + 7/2021
CIW Associate 12/2003
ITIL V3 Foundation 2/2012
ITIL V3 Operations Support 6/2012